Privacy Policy


July 2025


GATE App (“We”) values your privacy. This Privacy Policy explains how we collect, use, and
protect your information.
We take your privacy seriously. Please read this privacy notice carefully as it contains important
information on who we are and how and why we collect, store, use and share your personal
data. It also contains details about your data protection rights.


1. Information We Collect : We may collect personal information such as your name, email, phone number, country, payment information, usage data, properties information, correspondence and enquiry data,
technical data (e.g: GPS location data), etc.


2. How We Use Your Information : We use your data to service you, operate, improve, and personalize our services, and to communicate with you. We may analyse your activity on our websites and platforms to better understand your needs and your stage in the home-moving journey. This allows us to personalise your experience, recommend relevant services, tailor our communications, and identify opportunities to enhance training and insights for both us and our members. We do not use automated decision-making
that would have a legal or similarly significant impact on you.


3. Sharing of Information : We do not sell your personal data. We may share information with service providers and as required by the law. We may share your data with the following types of organisations to help us deliver our services to you:


A. Our members or partners when you make an enquiry through our website.
B. Other companies within the GATE Group, as each provides different elements of our
overall service.
C. Law enforcement agencies, fraud prevention bodies, and credit reference agencies,
where necessary.
D. Third-party service providers that support the delivery of our services and website, such
as telephony providers, customer support systems, and IT service companies.
We implement appropriate security measures to protect your data.


5. Your Rights : You may access, correct, or delete your data based in actual evidence. Please contact us for
assistance in info@gategroup.app.

6. Changes to This Policy : We may update this Privacy Policy periodically without a notice. Continued use of GATE App constitutes acceptance of the revised policy.


7. Use of AI : We may use AI, machine learning models, and similar technologies to analyse trends, enhance
our platforms and services, improve customer support, better understand your needs,
personalise your experience on our platforms, and refine how we communicate with you. We do
not use AI to make automated decisions that would have a legal or similarly significant impact
on you.


8. Direct Marketing : By signing up to GATE App, you have given us permission to send you marketing messages either directly from us or on behalf of our members or partners. We will customise our
communications with you based on your use of our platforms. You are in control and can opt
out of direct marketing at any time by contacting us in info@gategroup.app.


9. Contacting Us : If you have any questions about this policy, how we use your personal data, wish to exercise any of your rights, or want to report a suspected breach of your personal data, please contact
us at info@gategroup.app.